Shipping policy

Thank you for shopping with [zapira]. We are committed to delivering your order safely and on time. Please review our Shipping Policy below.

1. Order Processing

  • Orders are processed within [1–3 Business Days] after payment confirmation.
  • Orders are processed on business days only (Monday–Friday, excluding public holidays).
  • Once your order has been shipped, you will receive a confirmation email or SMS with tracking details.

2. Shipping Methods

We partner with trusted courier services to deliver your orders safely and efficiently.

Available shipping options may include:

  • Standard Shipping
  • Express Shipping (where available)

The available shipping method will be displayed during checkout.

3. Delivery Time

Estimated delivery times are:

  • Metro Cities: [05–07 Business Days (India)]
  • Other Cities & Towns: [07–10 Business Days (India)]
  • Remote Areas: [7–15 Business Days (India)]

Please note that delivery times are estimates and may vary depending on your location and courier service.

4. Shipping Charges

  • Standard Shipping: [Free Shipping]
  • Express Shipping (if available): [₹99]
  • Free Shipping: Available on orders above [999] (if applicable).

Shipping charges will be displayed during checkout before payment.

5. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS.

You can use this tracking number to monitor your shipment through our courier partner's website.

6. Delivery Delays

While we aim to deliver all orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier service delays
  • Natural disasters or unforeseen events

We appreciate your patience and will keep you informed of any significant delays.

7. Incorrect Address

Please ensure that your shipping address is accurate before placing your order.

[zapira] is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

8. Lost or Damaged Packages

If your package arrives damaged or you believe it has been lost during transit, please contact us within [05 DAYS] of the expected delivery date.

We will work with the courier partner to investigate and provide an appropriate resolution